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What's Up With Walling?
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Posted by Ken
Nov 8, 2024 at 06:35 PM
While installing the UpNote web clipper in Chrome last week, a message popped up saying that my Walling web clipper may no longer be supported in Chrome. I wrote Walling asking about this and still have not received a reply in almost a week’s time. I fear the sale is not going to be a good thing for Walling customers going forward. I can recall receiving replies from their support team (and almost always by the same person) within hours after my writing them. There has also been no news about any improvements or a road map. It has been mostly radio silence since the sale. I suspect that I will stop entering new information into the app and start looking for a migration path for my existing data. It is a shame, as it offers many nice features and its web clipper was quite useful. My wife and I used it to plan several trips and found it way better than what we previously used - Trello.
—Ken
Posted by Stephen Zeoli
Nov 9, 2024 at 10:09 PM
That sad to hear. I feared the worst, and this confirms it. Walling has some unique features. I always thought there was some symmetry between Walling and xTiles—although they are Ukraine based, so who knows what the future holds for them.
Steve
Ken wrote:
While installing the UpNote web clipper in Chrome last week, a message
>popped up saying that my Walling web clipper may no longer be supported
>in Chrome. I wrote Walling asking about this and still have not
>received a reply in almost a week’s time. I fear the sale is not going
>to be a good thing for Walling customers going forward. I can recall
>receiving replies from their support team (and almost always by the same
>person) within hours after my writing them. There has also been no news
>about any improvements or a road map. It has been mostly radio silence
>since the sale. I suspect that I will stop entering new information
>into the app and start looking for a migration path for my existing
>data. It is a shame, as it offers many nice features and its web
>clipper was quite useful. My wife and I used it to plan several trips
>and found it way better than what we previously used - Trello.
>
>—Ken
Posted by Ken
Nov 9, 2024 at 10:43 PM
Stephen Zeoli wrote:
That sad to hear. I feared the worst, and this confirms it. Walling has
>some unique features. I always thought there was some symmetry between
>Walling and xTiles—although they are Ukraine based, so who knows what
>the future holds for them.
>
>Steve
Yes, it is sad, and a bit frustrating as well. I wrote them again today and am waiting for a response, hopefully with some explanation on their delay in initially getting back to me. And I also worry about the future of xTiles and, more importantly, the Ukraine as well.
—Ken
Posted by Ken
Nov 11, 2024 at 04:45 PM
I received a reply message today from Walling with an apology and also a note letting me know they are working on their clipper plug-in to comply with changes in Chrome. I get that being short-staffed is quite common in this early post pandemic era, as I see it almost every day one way or another. But I am still not happy that their response to a simple support inquiry took so long. I still have time on my subscription so I do not need to make any immediate decisions, but I have been actively looking at alternative applications as it is good to have options. I wish them well, but am still somewhat feeling like this may be a slowly sinking ship.
—Ken
Posted by Stephen Zeoli
Nov 11, 2024 at 05:55 PM
Under Elmasry (the founder, I believe), Walling seemed to have new features added weekly. It evolved quickly into a very capable PKM. I couldn’t quite commit to it fully, because I felt like I would get lost in the weeds… that is, there was a lot going on and once I had made a number of walls and folders I seemed to flounder in it. Nevertheless, I admired the functionality. I’d like to see the new owners succeed.
I always thought of Walling as Notion with training wheels. That is, you can do a lot of what you can do in Notion, but it was more constrained and didn’t require as much fiddling.
Steve
Ken wrote:
I received a reply message today from Walling with an apology and also a
>note letting me know they are working on their clipper plug-in to comply
>with changes in Chrome. I get that being short-staffed is quite common
>in this early post pandemic era, as I see it almost every day one way or
>another. But I am still not happy that their response to a simple
>support inquiry took so long. I still have time on my subscription so I
>do not need to make any immediate decisions, but I have been actively
>looking at alternative applications as it is good to have options. I
>wish them well, but am still somewhat feeling like this may be a slowly
>sinking ship.
>
>—Ken