What happens when you ask for the truth

Started by Jan Rifkinson on 11/12/2008
Jan Rifkinson 11/12/2008 8:57 pm
Shamefully, it appears Kinook has now revoked my permission to post on their forum. I didn't use bad words. However, I did become insistent that they tell the truth about their intent to continue developing UR. They chose not to but did choose to mislead a new user. See below (which I clipped to URp).

Very carefully worded & technically correct but not in sync w their statement that they had no intention of further development except for bugs & compatibility issues.

------------------------------[quote]-----------------------------------
[snip] How often do you make update releases? Sorry I missed the post on FF alternative.

kinook
Administrator

Registered: 03-06-2001
Location:
Posts: 3291

It varies. Judging from past history of our products, from a couple months to a few years. We don't currently have an ETA for the next UR release.

-------------------------------[end quote]-------------------------------
Stephen Zeoli 11/12/2008 9:59 pm
Wow. That's the kind of truthful lie that could lead to a career in politics!

Steve
Jan Rifkinson 11/13/2008 2:45 pm
Really.

And for publishing that, I've been punished further. Daddy & mommy won't let me on their forum any more, not even to read.

Well, it indicates a level of maturity that is not very business like, IMO. But, hey, each to their own. After Eric Sommer's sad performance with ADM, I think I can take almost anything in stride.

I'd very much like to be wrong but, sadly, I really do believe Ultra Recall is dead as far as development is concerned.

Jan Rifkinson
Ridgefield CT USA
quant 11/13/2008 3:33 pm
And for publishing that, I've been punished further. Daddy & mommy won't
let me on their forum any more, not even to read.

I can't believe it, so now they are even filtering your IP?
With all due respect to Kinook and their outstanding support over the past years, this is beyond ridiculous
Jan Rifkinson 11/13/2008 7:11 pm
It appears that someone @ Kinook has come to their senses & re-instated me both to read & write. However, they did delete one of my posts. So much for that bit of drama. Thanks to whomever woke up.

And, yes, Quant, I agree, Kinook has been outstanding in their support in the past, albeit a little techy (& over my head sometimes) but so be it.

--
Jan Rifkinson
Ridgefield CT USA
Daly de Gagne 11/13/2008 9:47 pm
Jan, this business with Kinook is all too familiar, and sad.

These guys may be good with the technical side but they lack basic communication skills (to wit the help files and, now, this fiasco around stopping/freezing development and deleting you from the forums). I am glad you are back on the forums, but if I were you, I would look for alternatives.

Cheers,

Daly
Jan Rifkinson 11/14/2008 1:50 am


Daly de Gagne wrote:
Jan, this business with Kinook is all too familiar, and sad.

[snip] I am glad you are back on the forums, but if I were you, I would look for
alternatives.[/snip]

I am & I 'm sure I'm not alone. I think they really stuck their foot in their mouth; talk about being un-communicative.

IMO, the real unfortunate thing is they had come so far & were so close.... and no matter the density of the help file & the program itself, much like ADM, once learned, it was/is hard to put away let alone find something better.

SQLnotes/IQcube definitely has possibilities but, again, a lone developer, albeit one who is responsive & very helpful, clearly brilliant & steady in terms of development. The only saving grace is he seems to have a different business model which I hope works for him. If that is successful he may well be able to support his product much as the fellow who developed IDImager, probably the best DAM in the business has managed to accomplish in a very crowded market.

And speaking of ADM, I see they have now changed their ID/pw on their d/l site so I guess they are no longer welcoming users to try it out. What a shame.

Thanks, Daly. Hope all is well in your sliver of the world.

--
Jan Rifkinson
Ridgefield CT USA
Cassius 11/14/2008 4:24 am
I would not be surprised if UR's suspension may be do to the economic crisis. For example, it is possible that Kinook's backers stopped or slowed funding or Kinook felt that people would cut back on purchasing software. As an example, the company my son worked for, until Friday, had a "secure" $400 million line of credit which disappeared and thus so did the company.

-c