MyInfo 7 Question

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Posted by Daly de Gagne
Nov 11, 2021 at 12:33 AM

I have just bought MyInfo 7, and put it on a new computer. I have brought over my MyInfo 6 data to the new computer, but MyInfo 7 seems to have trouble opening some of the files. Has anyone had this experience? I am wondering if I should download MyInfo 7 onto the the old computer, and see whether it works better.

Thanks.

Daly

Posted by Lb
Nov 11, 2021 at 01:40 PM

I’ve never had any trouble with it converting but that was a few years ago, he’s made changes since then so may be a bug.

MyInfo has its own Forum that Petko keeps an eye on and users will help if they know the problem.

https://forums.milenix.com/

After you sign in you may want to write Petko with your user name and request full access. There used to be a section only available to purchasers, not sure if it’s private anymore since the official release of MyInfo 7 but doesn’t hurt to ask. It was mainly for debugging and suggestions.

Larry

Posted by Steve
Nov 12, 2021 at 01:42 PM

MyInfo 7 had no trouble opening and converting the version 6 files.
I would reach out to Petco first before spending time looking for a solution.

Posted by Daly de Gagne
Nov 20, 2021 at 11:45 PM

Larry, thanks - I will do that.

- Daly

Posted by Daly de Gagne
Nov 20, 2021 at 11:46 PM

Steve, thanks. I will do that.

Steve wrote:
MyInfo 7 had no trouble opening and converting the version 6 files.
>I would reach out to Petco first before spending time looking for a
>solution.

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