Web-Based Mail Client Options

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Posted by Ken
Mar 7, 2015 at 03:54 AM

Steve wrote:
Check out Zoho Mail at https://www.zoho.com/mail/
> >Not very pretty interface. Lots of “modules” you can add (many free for
>limited use), spam filter is quite good.
> >Steve

I had considered Zoho, but kept hearing about issues with their service. do you have any experience with their reliability or tech support?

—Ken

Posted by Steve
Mar 8, 2015 at 12:10 PM

I’ve not experienced problems of reliability nor with tech support.

Now, more about what I have with Zoho.

I pay for the Zoho Mail. I’ve got two domain names hosted with them, have done so for about a year. Tech support with a paid account is better and you can call them. Understand though that Zoho is essentially an India company with headquarters in California I think. Sometimes tech support is fast speaking and blunt - I can handle that since I’m used to Romanian tech support

Steve

Ken wrote:
Steve wrote:
>Check out Zoho Mail at https://www.zoho.com/mail/
>>
>>Not very pretty interface. Lots of “modules” you can add (many free for
>>limited use), spam filter is quite good.
>>
>>Steve
> >I had considered Zoho, but kept hearing about issues with their service.
> do you have any experience with their reliability or tech support?
> >—Ken

Posted by Ken
Mar 8, 2015 at 04:06 PM

Steve wrote:
I’ve not experienced problems of reliability nor with tech support.
> >Now, more about what I have with Zoho.
> >I pay for the Zoho Mail. I’ve got two domain names hosted with them,
>have done so for about a year. Tech support with a paid account is
>better and you can call them. Understand though that Zoho is essentially
>an India company with headquarters in California I think. Sometimes
>tech support is fast speaking and blunt - I can handle that since I’m
>used to Romanian tech support

.
> >Steve

Thanks. I have less of a concern about where tech support is located and more about whether they are actually helpful.

—Ken

Posted by Steve
Mar 8, 2015 at 06:47 PM

Location of support does affect some users due to misunderstanding of what is being said. Usually because of cultural differences such as speech patterns, accent, and the like. I mentioned it as a possible explanation for reported complaints about their tech support.

I’ve called them only two times and had the issue resolved.

Steve

Ken wrote:

>Thanks. I have less of a concern about where tech support is located
>and more about whether they are actually helpful.
> >—Ken

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