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Priority Matrix - Q&A
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Posted by Franz Grieser
Oct 11, 2012 at 07:53 AM
Hello
>1) We have a demo for the Mac version, and offer a 30 day money back guarantee
>on the Windows version.
“Money back” is not the same as a demo. At least over here in Germany, “money back” through Paypal or any other service provider means I do not get the full amount of money back.
Franz
Posted by MadaboutDana
Oct 11, 2012 at 12:32 PM
I’ve just been reminding myself of Priority Matrix - I installed the iPad version a long time ago, then uninstalled it. But it’s made some impressive strides since then - looks really rather good. I do think not having a 30-day trial is a bit of a mistake, though - task management is a very personal thing, in my experience, and people like to experiment with lots of different models before settling on the “right one”. If you can’t install a trial and play with it, you’re likely to move on. I’ve looked at the Windows version, but can’t quite bring myself to shell out $50 for it…
I’d also have to agree that the subscription charge is ridiculous. There are many very powerful alternatives out there (Podio, for example) that cost nothing at the lower end of the scale, but offer mobile clients and all sorts. I’m not suggesting you should charge nothing, but there’s no way I’d be paying that kind of monthly charge for a single-function app. You could much more reasonably use alternatives like e.g. Kerio Workspace, Atlassian Confluence etc. for the same purpose, with many of the same functions for team interaction (you could easily create a priority matrix in Kerio Workspace, for example). Both pieces of software have cheap/free basic versions.
Posted by Daly de Gagne
Oct 11, 2012 at 02:03 PM
Franz, I have a similar concern - except for me the problem has been in the buying, and with a company called DigitalRiver.
Recently I bought a program for $149 US - at the time, the Canadian dollar was within a couple of cents to the US dollar. The software seller - NovaMind - was using DigitalRiver to handle sales.
DigitalRiver tacked on about $17 in addition to the NovaMind selling price.
I complained to NovaMind, who in turn went to DigitalRiver. DR said it was all fair and above board and passed on the exchange rate, and that I would have paid more with a credit card. I checked that out with my bank, and it that was not true. In fact, my experience using my credit card on other software purchases shows that what DR said was not true.
I wrote again to NovaMind, and my emails have been ignored.
This isn’t the first time I’ve had that issue with DR, and some of the software developers mentioned on this forum use, or have used DR.
In retrospect I should have just asked for a refund.
So, it is not just whether software is available for a trial period, but also what the process is if and when one of us makes a purchase.
Daly
Franz Grieser wrote:
>Hello
>
>>1) We have a demo for the Mac version, and offer a 30 day money back guarantee
>
>>on the Windows version.
>
>“Money back” is not the same as a demo. At least over here in
>Germany, “money back” through Paypal or any other service provider means I do not get
>the full amount of money back.
>
>Franz
Posted by appfluence
Oct 11, 2012 at 05:45 PM
Hi Franz, Daly, Dr. Andus, Dane,
Got it. Given all your feedback, I think we’ll be providing a trial version shortly. I will update on how to get the trial version once we have a new build out.
Hai
Daly de Gagne wrote:
>Franz, I have a similar concern - except for me the problem has been in the buying, and
>with a company called DigitalRiver.
>
>Recently I bought a program for $149 US - at the
>time, the Canadian dollar was within a couple of cents to the US dollar. The software
>seller - NovaMind - was using DigitalRiver to handle sales.
>
>DigitalRiver tacked on
>about $17 in addition to the NovaMind selling price.
>
>I complained to NovaMind, who
>in turn went to DigitalRiver. DR said it was all fair and above board and passed on the
>exchange rate, and that I would have paid more with a credit card. I checked that out
>with my bank, and it that was not true. In fact, my experience using my credit card on
>other software purchases shows that what DR said was not true.
>
>I wrote again to
>NovaMind, and my emails have been ignored.
>
>This isn’t the first time I’ve had that
>issue with DR, and some of the software developers mentioned on this forum use, or have
>used DR.
>
>In retrospect I should have just asked for a refund.
>
>So, it is not just
>whether software is available for a trial period, but also what the process is if and
>when one of us makes a purchase.
>
>Daly
>
>Franz Grieser wrote:
>>Hello
>>
>>>1) We have
>a demo for the Mac version, and offer a 30 day money back guarantee
>>
>>>on the Windows
>version.
>>
>>“Money back” is not the same as a demo. At least over here in
>>Germany,
>“money back” through Paypal or any other service provider means I do not get
>>the full
>amount of money back.
>>
>>Franz
Posted by Franz Grieser
Oct 11, 2012 at 05:50 PM
Great, Hai. :-)