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Jot Plus Notes -- moribund
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Posted by Cassius
Jun 20, 2012 at 11:18 PM
Stephen Zeoli wrote:
>Moribund should be the name of the next “it” PIM. It will be developed. We will be
>excited by it. We’ll be the only ones who buy it and in six years the developer will
>realize that he can’t make money off of CRIMPers alone and he’ll let the thing
>fossilize until one day one of us will check in on the web site only to find that
>moribund.com is the new home page for Kim Kardashian. At least that’s been the pattern
>(except for the last part) for too many of the applications we’ve discussed here over
>the years.
>
>Steve Z.
==========================================
RIP.
AMEN
P.S. What Steve Z describes is precisely the reason I introduced the topic “Using a PIM to catalog files and folders.” If we save our information in files with reasonably standard formats (e.g. doc, rtf, htm) and only use a PIM to catalog them (via drag & drop links), then the death of a PIM will not cause the loss of the information, but only the cataloging. Of course, to keep any loss to a minimum, we sould be wise about how we catalog. I’ll post some ideas in the topic “Using a PIM to catalog files and folders” after I’ve given this some thought.
-cassius
Posted by Dr Andus
Jun 22, 2012 at 04:27 PM
Stephen Zeoli wrote:
>Moribund should be the name of the next “it” PIM. It will be developed. We will be
>excited by it. We’ll be the only ones who buy it and in six years the developer will
>realize that he can’t make money off of CRIMPers alone and he’ll let the thing
>fossilize
It doesn’t have to be like this. But the problem is that technical genius rarely goes hand-in-hand with commercial savvy. E.g. I’m amazed that this day and age there are still developers who don’t realise that having a user forum where they can involve the users in innovation is a critical aspect of the software’s long-term survival. Probably they think they don’t have time to operate a forum if they’re a one-man band, but in fact the users most of the time take care of each other, so the developer doesn’t have to intervene every single day and it can even save time as the forum serves as an FAQ.
There is e.g. Mindsystems Amode. They launched in 2009, now it’s 2012, imagine all the feedback they missed by not having a forum. A customer support email form on the website is no replacement for a forum where collective innovation can take place. The ConnectedText forum is a positive example where experienced users help out new users and where they share additional scripts they wrote and discuss the merits of various suggestions for improvement.
Posted by Gorski
Jun 23, 2012 at 12:20 AM
A forum is also where would-be customers see all the problems with your software and decide to go elsewhere ... ;-)
Posted by Graham Rhind
Jun 23, 2012 at 07:37 AM
Mark wrote:
>
>A forum is also where would-be customers see all the problems with your software and
>decide to go elsewhere ... ;-)
Or you could actively censor your forum to remove all negative comments, like The Brain does ...
Posted by Franz Grieser
Jun 23, 2012 at 01:05 PM
Mark
>A forum is also where would-be customers see all the problems with your software and
>decide to go elsewhere ... ;-)
That’s what I used to think, too. Meanwhile, I check forums to see whether and how fast developers react. I know that software cannot be bug-free. What counts is, whether and how fast these bugs are removed.
Franz