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New UltraRecall version released
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Posted by Stephen Zeoli
Jun 10, 2012 at 09:01 PM
Wow, that’s a pathetic list of improvements for something they want to charge $50 to upgrade to. And you only get the free update if you bought within the past 30 days. Is this just general cluelessness on Kinook’s part, or is it disdain for their customers? Great contrast, Dr. Andus, with ConnectedText.
Steve Z.
Posted by Dominik Holenstein
Jun 11, 2012 at 05:40 AM
I agree, this update is a no go for me even Ultra Recall is a great tool.
The weak support of Kinook to UC made my change to TheBrain easy one year ago and I don’t regret it.
Dominik
Posted by Pavi
Jun 11, 2012 at 07:18 AM
Hi, as a huge fan of UR, even I am disappointed with this. I think the main problem is the lack of development, which simply doesn’t work with “new version” upgrades.
What I mean is, suppose Kinook had “1 year of upgrade protection” - then users would have no reason to complain when/if a new version is released with only minor features added. As it stands now, Kinook has around 3 years between major versions, and this is a long time to get free upgrades…
BUT, you still need to continuously add new features, and this is the main concern. I do hope they continue to develop, and add the important features needed (multiple windows, better editor, improved web import, cross-DB search, etc…)
Best, /Pavi
Dominik Holenstein wrote:
>I agree, this update is a no go for me even Ultra Recall is a great tool.
Posted by basilides
Jun 11, 2012 at 12:35 PM
Disappointing “Upgrade,” to put it mildly. Worth perhaps $5, hardly $50, for such a miserly upgrade. Kinook, you let us down. Again.
Posted by Alexander Deliyannis
Jun 11, 2012 at 05:53 PM
Pavi wrote:
>Hi, as a huge fan of UR, even I am disappointed with this.
I have to agree with the general consensus in this thread. I was literally shocked when I saw the list of new features. I re-read it several times trying to see what I had missed (nothing, as it turns out). And ensuring operation with new versions of Windows is for me classified under ‘maintenance’, not upgrade.
I believe that Kinook (which are _not_ a one-person operation) just grew impatient with the slow growth in income from UR and have tried to turn it into a cash goat*. The contrast with ConnectedText is indeed indicative of the different levels of respect to customers; I would add that also the developers of the more comparable and modest Notecase Pro and Myinfo (both one-person operations) are much much more generous with upgrades, while providing continuous development and listening to their users.
I have myself upgraded through every UR version since 1.0 but will not be buying this one. By the time I get to use Windows 8, I will have migrated all my UR info (mostly contacts) elsewhere. Anybody participating in the Kinook forums is welcome to point to this thread.
*Yes, I know that the term is Cash Cow, but knowing the market you wouldn’t say that of a two-pane outliner, would you?