New User - Old Questions

Posted by Pavi
Jul 7, 2012 at 07:43 PM

Hi Donovan,

I am a user of UltraRecall, due to its flexibility. There are indeed some considerations, like a learning curve and sketchy web import at times, but overall it is a solid tool.

So I am wondering how you lost all your data - UR uses the MySQL database which is quite reliable. All new information is saved in the database when you click another node or hit the save button for embedded office files, etc. So data loss usually only occurs if the program crashes and you were editing an embedded file you hadn’t saved.

But it seems that you lost all data? It sounds like a large part of the database was corrupted, which could be a disk write error or similar. Anyway, it might be worth mailing Kinook as they are usually quite responsive, especially with errors. They might have you send the corrupted file and thus be able to determine what happened.

Best, /Pavi

Donovan wrote:
>Thanks so much to all of you for the thoughts and ideas.
> >I plan to trial MyBase and
>RightNote. I gave Ultra Recall a chance last week, but it lost all of my data not once -
>but twice. I thought certainly “user error,” but that second time there was no
>question, it’s just buggy.
> >It’s good to hear the positive info on MyBase from
>Cassious. Thanks!
> >I’ll report back…
> >(This is a great place to scour the
>archives. So much good information. Thanks!)